The answers to the questions you’re looking for

Question What is Arxilibrary
Answer

Arxilibrary is a platform that provides digital architectural products such as templates, 3D models, textures, rendering presets, as well as tutorials and professional tips to help architects, designers, and creators complete projects more efficiently.

Question What are the digital products available?
Answer

We offer a range of digital products, including:

3D models: Architectural elements, furniture, and decorations.
Portfolio Templates: Files that are easy to edit and customize
Textures & Materials: High-quality textures for realistic renderings.
CAD & BIM Templates: Ready-to-use files for design efficiency.
Rendering Presets: Rendering settings for fast and optimized results.
Tutorials & Guides: Videos and e-books for skill development.

And more exciting products to come.

Question How do I buy digital products on Arxilibrary?
Answer
  1. Select the desired products and add them to the cart.
  2. Proceed to the checkout page and fill in the payment details.
  3. After successful payment, you will receive a download link via email or in your account.
Question Do I have to create an account before purchasing?
Answer

You can create an account before you buy or check create account in the checkout form.

This will be useful for viewing your purchase history and downloading your purchased files again.

Question Are there any free products available?
Answer

Yes! We offer some free products like 3D models or rendering presets, etc. as free resources. You can find them in the Free menu on our site.

Question What payment methods are accepted?
Answer

We accept various payment methods, including:

  1. Credit/Debit Card (Visa, Mastercard)
  2. Virtual account
  3. QRIS
  4. PayPal
  5. Select E-Wallets (if available)
Question Is there an expiration date for the product I purchased?
Answer

No! We grant download rights forever as long as your account is registered.

Question What if I have trouble downloading the product?
Answer

If you're having trouble downloading, go ahead:

Check your internet connection.
Try re-downloading from the link in your account.
If there are still problems, contact us via Contact Us or email: support@arxilibrary.com.

Question Is there a refund policy?
Answer

Since our products are digital, all sales are final. However, if there are any technical issues or the product is not as described, please contact us for a custom solution or refund.

Question How can I keep up with the latest updates from Arxilibrary?
Answer

How can I keep up with the latest updates from Arxilibrary?

You can follow us through:

Newsletter: Register your email at the bottom of the page.
Instagram: @arxilibrary for tips, updates, and exclusive promotions.
YouTube: Arxitecture Library channel for tutorials and previews of the latest products.

Question Can I sell my products on Arxilibrary?
Answer

We are open for collaboration! If you have a relevant digital product, contact us at email: partnership@arxilibrary.com for further discussion.

Do you have any other questions?
Get in touch with our team at Contact Us!